Watch our short video to understand how MP2 works with your solar company and transmission & distribution service provider after your solar has been installed and interconnected.
We offer contract terms up to 60 months. All of our plans credit you for the excess solar power that your home sends to the grid! Explore our residential solar rates and learn about Net Energy Metering here.
|If You Need…||MP2 Energy||Transmission & Distribution Service Provider||Solar Installer|
|Your solar turned on||X||X|
|To report an outage||X|
|Help with your MP2 electricity bill or our net metering program||X|
|Help with your solar bill||X|
|Help regarding your solar panels or installation||X|
|Help completing your customer enrollment form||X|
|Contact information||Customer Service: 832-510-1030 Toll-free: 877-238-5343 firstname.lastname@example.org||Oncor: (888) 313-4747 CenterPoint: (800) 332-7143 AEP: (877) 373-4858 TNMP: (888) 866-7456||Your Solar Company|
Even though your system is installed, it might not be turned on yet, which is known as “interconnection.” Contact your solar installer and/or your TDSP for more information.
Contact your solar installer; they coordinate this with your transmission & distribution service provider (TDSP). Note that if you switch to MP2 long before your solar array is turned on, you could receive a few bills from MP2 without credits. For this reason, we encourage you switch your retail contract on a date close to when you think your system will be operational.
This is because we are only measuring the excess solar generation that you do not consume at your home – this is the electricity that you export to the grid. In contrast, your solar monitoring system tracks everything the system produces: both what is consumed immediately at your home and the excess that is exported to the grid.
Because your solar panels only generate when the sun is out, you still need power from the grid when it’s cloudy, when it’s nighttime, and when you’re using more than your panels are producing at a given time. MP2 supplies you with grid power when your solar panels aren’t producing enough electricity to power your home.
To enroll in an MP2 solar program you have to enroll in autopay. Login to your My Account here to set up autopay.
There may be an annual "true-up", depending on your Plan. Please reference your customer documents to confirm this. If your system is sized appropriately, there should not be a significant amount - if any - remaining in your bank.
Depending on your Plan, you may incur an Early Termination Fee. If you end your retail supply contract, you will forfeit any unused NEM credits remaining in your solar bank.
Outages and Emergencies
CenterPoint Service Area / (800) 332-7143
Oncor Srevice Area / (888) 313-4747
AEP Central & AEP North /(866) 223-8508
Texas-New Mexico Power Service Area / (888) 866-7456
Sharyland Utilities / (956) 668-9551
Energy Charges -- Any charge, other than a tax or other fee, that is assessed on the basis of your energy consumption.
Meter Number -- Meter number assigned by your TDU (Transmission & Distribution Utility). This number will change if your meter is replaced.
ESI ID -- Electric Service Identifier assigned by your TDU (Oncor, CenterPoint, Texas-New Mexico Power, AEP Central, or AEP North).
Electric Delivery Charges -- Fees assessed by your local TDU.
Adjustments -- Credits for your excess solar generation, or other adjustments to your bill, based upon your contracted billing product.
Taxes -- Sales tax collected by authorized taxing authorities, such as the state, cities and special purpose districts.
MP2 stands firmly upon the reputations of our individual team members, not just for knowing the energy markets, but also for doing the right things and standing by our word.THE MP2 TEAM
Our crew consists of genuine, smart people who fully understand the power markets and know how to make our clients happy, because at the end of the day, great service is as simple as effort.OUR PHILOSOPHY
Have a question that needs an answer? Want to learn more about how MP2 Energy can save you or your business money on energy costs? Contact us today and talk to a real human!GET IN TOUCH