• Farm-to-Market Solar Energy for residents with LocalSun – sign up for a month-to-month solar rate! Learn More
  • Farm-to-Market Solar Energy for residents with LocalSun – sign up for a month-to-month solar rate! Learn More

Already an MP2 Customer?


Thank you! We’re glad you’re in our community, and we want to continue to help you make the most of your solar investment. We pride ourselves on being the leading innovator of cost-effective solar bill plans for residential customers in Texas.


Learn how your solar is used and how it gets metered.

Watch our short video to understand how MP2 works with your solar company and transmission & distribution service provider after your solar has been installed and interconnected.


Explore other MP2 Solar Retail Products

We offer contract terms up to 60 months. All of our plans credit you for the excess solar power that your home sends to the grid! Explore our residential solar rates and learn about Net Energy Metering here.


FAQ

I have a question about my solar panels and/or my bill. Am I supposed to contact MP2, my solar installer, or my transmission & distribution service provider?
If You Need… MP2 Energy Transmission & Distribution Service Provider Solar Installer
Your solar turned on   X X
To report an outage   X  
Help with your MP2 electricity bill or our net metering program X    
Help with your solar bill     X
Help regarding your solar panels or installation     X
Help completing your customer enrollment form X    
Contact information Customer Service: 832-510-1030 Toll-free: 877-238-5343 residential@mp2energy.com Oncor: (888) 313-4747 CenterPoint: (800) 332-7143 AEP: (877) 373-4858 TNMP: (888) 866-7456 Your Solar Company
I received my first bill from MP2 and there is no generation credit.

Even though your system is installed, it might not be turned on yet, which is known as “interconnection.” Contact your solar installer and/or your TDSP for more information.

My solar panels are on my roof but I'm not sure they're turned on. Help!

Contact your solar installer; they coordinate this with your transmission & distribution service provider (TDSP). Note that if you switch to MP2 long before your solar array is turned on, you could receive a few bills from MP2 without credits. For this reason, we encourage you switch your retail contract on a date close to when you think your system will be operational.

The information on my solar invoice from MP2 dosen't match the information from my solar monitoring system and/or the bill from my solar installer.

This is because we are only measuring the excess solar generation that you do not consume at your home – this is the electricity that you export to the grid. In contrast, your solar monitoring system tracks everything the system produces: both what is consumed immediately at your home and the excess that is exported to the grid.

But if my solar panels are producing enough power to export energy, why do I still see an energy charge at all?

Because your solar panels only generate when the sun is out, you still need power from the grid when it’s cloudy, when it’s nighttime, and when you’re using more than your panels are producing at a given time. MP2 supplies you with grid power when your solar panels aren’t producing enough electricity to power your home.

Do I have to do autopay?

To enroll in an MP2 solar program you have to enroll in autopay. Login to your My Account here to set up autopay. 

Does my kWh bank continue to roll over forever?

There may be an annual "true-up", depending on your Plan. Please reference your customer documents to confirm this. If your system is sized appropriately, there should not be a significant amount - if any - remaining in your bank.

What if I want to switch away from MP2?

Depending on your Plan, you may incur an Early Termination Fee. If you end your retail supply contract, you will forfeit any unused NEM credits remaining in your solar bank.

I need to report an outage!

Outages and Emergencies
CenterPoint Service Area / (800) 332-7143
Oncor Srevice Area / (888) 313-4747
AEP Central & AEP North /(866) 223-8508
Texas-New Mexico Power Service Area / (888) 866-7456
Sharyland Utilities / (956) 668-9551

I don’t understand some of the terms on my bill. Help!

Energy Charges -- Any charge, other than a tax or other fee, that is assessed on the basis of your energy consumption.

Meter Number -- Meter number assigned by your TDU (Transmission & Distribution Utility). This number will change if your meter is replaced.

ESI ID -- Electric Service Identifier assigned by your TDU (Oncor, CenterPoint, Texas-New Mexico Power, AEP Central, or AEP North).

Electric Delivery Charges -- Fees assessed by your local TDU.

Adjustments -- Credits for your excess solar generation, or other adjustments to your bill, based upon your contracted billing product.

Taxes -- Sales tax collected by authorized taxing authorities, such as the state, cities and special purpose districts.

Learn more about MP2

Meet the MP2 Team

MP2 stands firmly upon the reputations of our individual team members, not just for knowing the energy markets, but also for doing the right things and standing by our word.

THE MP2 TEAM
Our Client Philosophy

Our crew consists of genuine, smart people who fully understand the power markets and know how to make our clients happy, because at the end of the day, great service is as simple as effort.

OUR PHILOSOPHY
Contact MP2 Energy

Have a question that needs an answer? Want to learn more about how MP2 Energy can save you or your business money on energy costs? Contact us today and talk to a real human!

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